Shipping policy
Orders within the UK are usually delivered the next working day after dispatch. Delivery times for orders outside of the UK will vary. Once your order has been dispatched, you will receive a tracking number via email that will provide you with estimated delivery date and times from our postal providers.
Delivery times are estimates and are subject to change according to services by our postal providers. During public holidays (e.g. Christmas, Easter weekend and Bank Holidays) and in the case of strikes, delivery times may be affected. These changes may be out of our control, though we always endeavour to keep our clients informed and address any issues that may arise.
For special requests or urgent deliveries, please contact us and we will do our best to accommodate your request depending on available options on a case by case basis. Please note that a quicker delivery time may incur additional charges. Please contact us if you have any questions about your delivery.
How much is shipping?
Estimated shipping charges for the ordered item will be given at checkout. Due to frequent fluctuations in shipping charges, we may need to amend our shipping costs following checkout and, in some instances, contact the customer for additional shipping fees.
Alternatively, you are welcome to organise your own courier at your discretion. You may also collect your purchases at the gallery during our opening hours.
Tax will be deducted at checkout for orders outside of the UK. Please note that orders outside of the UK may be subject to local import duties and taxes, according to the tax regulations and the customs office. We ship DDUP (delivery duties unpaid), therefore any duties/taxes incurred within the destination country are the responsibility of the customer. Customers must comply with any local regulations. Unfortunately, we have no control over these charges and cannot foresee their amount. Please contact your local customs office for further information on local duties and taxes.
Do you ship outside of the UK?
Yes, we ship internationally.
If for any reason you experience problems with delivery to your area at checkout, please contact us at gallery@maudandmabel.com and we will aim to provide an alternate shipping solution.